Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.Ability to push and pull and lift up to 25 pounds to assist customers with load outs and in store purchases.Follow all Company procedures on cash handling including acceptance of payment and deposit processes.Ensure timely open and closing procedures.Leverage social media to positively impact brand awareness and increase sales.Maintain awareness of competition, advertisements and services offered, develop strategies to counter.Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities.Seek and accept constructive feedback for continuous personal, professional and performance development.Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.).Follow company policy and execute company standards on appearance and functionality.Adhere to company merchandising and marketing programs to standard.Execute current visual merchandising and POP standards.Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.Provide technical and product knowledge information to customers, serve as subject matter expert.Create an environment where the customer is always at the center by cultivating strong relationships.Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center. The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Some positions have base pay or uncapped commission.Medical, dental, prescription, and vision plans.Great employee discounts: mattresses and sleep accessories, cell phones and electronics, travel, car and home loans and more.Excellent growth opportunities through education and development programs.
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