![]() ![]() Connecting the headset to 2 devices simultaneously (multipoint connection).Connecting the headset to an Android smartphone and an iPhone (multipoint connection).Connecting the headset to 2 Android smartphones (multipoint connection).Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection).Connecting to a paired Bluetooth device.Pairing and connecting with a Bluetooth device.Connecting to a paired computer ( Windows 8.1).Connecting to a paired computer ( Windows 10).Pairing and connecting with a computer ( Mac).Pairing and connecting with a computer ( Windows 8.1).Pairing and connecting with a computer ( Windows 10).Switching the device by one-touch ( NFC).Disconnecting the Android smartphone with one-touch ( NFC).One-touch connection ( NFC) with an Android smartphone.Connecting to a paired Android smartphone.Pairing and connecting with an Android smartphone.Connecting with the “ Sony | Headphones Connect” app.How to make a wireless connection to Bluetooth devices.Setting the headset in the carrying case.What you can do with the Bluetooth function.The situation may be improved by restarting playback devices such as your smartphone or computer. Initialize the headset, and pair the headset and the device again.Check if the sound is output from the headset after charging. In this case, use the headset buttons or touch panel to exit the Speak-to-Chat mode. When Speak-to-Chat is enabled, the Speak-to-Chat mode may launch and respond to the audio (in particular, recordings of conversations in foreign language study materials) that is playing even when the headset is not being worn. Pair the headset and the Bluetooth device again.If you are connecting a computer to the headset, make sure the audio output setting of the computer is set for a Bluetooth device.Check that the connected device is playing back.Shut down the application on the first device.Ĭheck that the headphone cable is connected firmly.Stop the playback of the application on the first device.Check with the “ Sony | Headphones Connect” app that the setting of is on.If the sound from the second device cannot be heard after the playback is stopped on the first device, operate in the following order and check whether the situation has improved. In this case, the headset remains connected with the device, and the connection may not be changed to another device. When you connect with 2 devices simultaneously with multipoint connection, depending on the connected device, the device may keep sending the silent signal even if the playback of the music or video is stopped. ( A2DP is for music playback connections.)ĭepending on the video calling application you are using, microphone settings may not be available. When using a video calling application on a computer, check that the headset and the computer are connected via an HFP or HSP Bluetooth connection. When playing music, check that the headset and the transmitting Bluetooth device are connected via an A2DP Bluetooth connection. Check that both the headset and the connected device are turned on. ![]()
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