![]() ![]() Deliberately compare how the following examples affect you and ask yourself which of the two messages you would prefer as a customer. This enriches the text of your message and makes it more personal, which has a positive effect on the emotions of your customers and makes them much more interested. That's a huge difference that gives you the chance to write a message that encompasses everything important.Īnd for the more demanding among you for whom even this isn't enough, Viber Business allows you to insert into your message: Compared to a regular SMS with just 160 characters, you can send messages of up to 1000 characters with Viber. ![]() One great feature will be especially appreciated by those of you who like to express themselves extensively. This increases the likelihood of your messages being opened and read and reduces the time your audience engages with your campaign.īut let's take a closer look at the benefits Viber for Business brings you. This way, you can present yourself in the Viber environment and communicate with customers under your business name or your e-commerce website address, add your logo and additional company information. It provides verified business accounts, so it is clear at a glance who is trying to reach them. Have you ever replied to a message where you were not sure if it was a real sender or a crook? Probably not. # Verified account in a familiar environment If you add a little bit of statistics to that, such as 70+ million interactions every hour, 35+ minutes spent on Viber per day, 30+ messages sent per day per user, then the success of your marketing campaigns is guaranteed. Viber Business messages give you a richer, safer, more personal and ultimately cheaper communication option based on a huge user base of over 1.3 billion users in over 190 countries. ![]() An alternative to the standard SMS message, which doesn't always live up to your expectations of what a campaign could or should look like, is the Viber Business message. If you've been limited by the number of characters, the inability to attach an image, QR code, photo or even a promotional flyer when creating a message or campaign, then we have a solution for you. # From traditional SMS to Viber Business messages With a bit of exaggeration, this gives us a snapshot of an almost perfect marketing tool that no successful seller or marketer can afford to miss. Speed of opening delivered messages (within 3 minutes),Īnd last but not least, a high conversion rate, which, depending on the type of campaign and audience, can reach values even above 50%. High open rate of your messages (up to 97%), The key and most importantly measurable features of Viber Business messages are: Of course, this means that it will also bring you the desired results. But it also makes your customers feel like they are the focus of your attention and that you are fully meeting their needs.Īnd statistics confirm that customers like communicating via Viber. For one, it allows you to learn and adapt based on the feedback you receive, so you can use Viber for Business better and better. And it is the interaction with customers that is crucial here. Communicating on a personal level allows for better engagement and moreover, interaction. Viber Business messages are a powerful marketing tool that allows you to not only attract new customers, but also provide a better customer experience to existing ones. ![]()
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